You have more than 10 years experience in customer service, including at least five years in tourism. You have a passion for giving customers what they need. Your experience should include at least five years at managerial level. Because Magnolia Travels is growing, we need people who are ready to take on added responsibilities as their roles expand. You will be responsible for managing a team of 10 customer experience agents, but this may grow. Your role will involve occasional travel to check locations and visit international offices.
Requirements
More than 10 years in customer experience, including 5+ years in tourism.
At least 5 years at managerial level
Qualification in tourism or customer service related area
Proven ability to get the best out of people in a team
Experience in managing people remotely
Native English speaker, multilingual skills preferred
Position based in: Hull, UK (with some travel)
